Important update regarding Guard.me refund status

Following the emails received from many TSSU members regarding the status of their Guard.me grievance settlement refunds, TSSU has been in email discussions with SFU about the delivery of these funds.

Unfortunately and without communication with TSSU, SFU decided to pay out the refunds in two steps:

1) Those with current TSSU contracts in Spring 2017 received a payment through payroll

2) Remaining recipients were sent cheques to the last known address

We are advised that the cheques were sent out Monday, April 24th.

If SFU wanted to pay people in a timely and reasonable way, they would have attempted an electronic transfer using the banking information you currently have on file; this is the normal process. However, they did not choose to do this in relation to the Guard.me settlement.  Given that many members leave at the end of the Spring semester, and that many renters who move do not make arrangements to have mail forwarded, due to the cost, we are very concerned that SFU's chosen method of payment will deny people the refund they're owed.

If you have not received your refund through payroll, and do not receive a cheque by the end of this week, please contact benefits@sfu.ca to inquire about your refund.  You can ensure that your banking information is up-to-date in the SFU system, and have the funds electronically transferred.  When writing to benefits, please copy settlement@tssu.ca so we can follow up on your behalf.

Since 1978

The Teaching Support Staff Union (TSSU)